Please refer to the various FAQ's and Downloads before calling to report a fault.

We have tried to give as much information as possible to make it easier for you to troubleshoot your use of our products, but please eMail us at info@directwebretail.com or call us on 01444 400391 if you get stuck!

FAQ (Frequently Asked Questions)
Direct Web Retail images are provided as JPeg files and may be opened in the page or right clicked to save on your PC.
Document JPeg File
Aiptek HyperPen 6000U through 12000U FAQ Aiptek HyperPen FAQ
Beantech/Data Castle Mobile Racks FAQ BeanTech/Data Castle Mobile Racks
   


Driver Downloads
These drivers are provided without warranty or support as a convience for our customers. Later versions may be avalable at the manufacturers website.
Product Name Description of Driver Op System
Version
Size
Driver Download
Aiptek Slim 600U Windows Vista Driver (32BIT) for Aiptek Slim 600U Premium Tablett, Slim 600U Tablett Windows 2000,XP,Vista
3.30
14.9 Mb
SLIM600U_Driver_330.zip
  MAC OS X Driver 10.4 for Aiptek Slim 600U Tablet, Slim 600U Premium Tablet, Windows Mac
1.66
1.28 Mb
Pen Pad Driver V1.66-USB_MAC.zip
Aiptek 4000U, 5000U, 6000U, 8000U and 12000U Windows Aiptek Hyper Pen 4000U / 5000U / 6000U / 8000U / 12000U driver Windows 98 SE,ME,2000,XP
2.28
3.1 Mb
hyperpen-usb-win98-me-xp-2000_vs228.zip
  MAC OS 9.X Driver for Aiptek HyperPen 4000U, 5000U, 6000U, 8000U and 12000U Windows Mac OS 9.X
1.5
2.3 Mb
HyperPen Installer (9.x).hqx
  MAC OS 10.X Driver for Aiptek HyperPen 4000U, 5000U, 6000U, 8000U and 12000U Windows Mac OS X 10.X
1.63
1.3 Mb
HyperPen_U_v1.63_MAC10.X_driver.zip
Aiptek 12000U Aiptek HyperPen 12000U Tablett driver for CS2 Windows 98 SE,2000,XP
3.1
5.2 Mb
Aiptek HyperPen12000U_Driver V3.10 for CS2.zip
  Windows Vista Aiptek HyperPen 12000U ( 32 BIT) BETA Windows Vista
Beta
4.2 Mb
HP12000U_Vista_driver_beta.zip
Aiptek 14000U Windows Vista Driver (32 BIT) for Media Tablett 14000U Windows 2000,XP,Vista
3.30
14.9 Mb
14000U_Driver_330.zip
  MAC OS X Driver 10.4 for Media 14000U Tablet Windows Mac
1.66
1.28 Mb
 Pen Pad Driver V1.66-USB_MAC.zip
Aiptek MyNote Premium Windows Vista Driver (32 BIT) for Aiptek MyNote Premium Tablet, MyNote Tablet Windows 2000,XP,Vista
3.30
14.9 Mb
 MyNote_Driver_330.zip

File Downloads

The documents and files are provided for the use of Direct Web Retail customers and must not be used for any other commercial purpose. Direct Web Retail retain the full copyright to the documents, images and files and their contents.

Literature
Direct Web Retail literature is provided in Word 2000 format and as a ZIP file.

Document Word Document Zip File
Mobile Rack Specification RackSpec.doc RackSpec.Zip
Aiptek HyperPen Specification AiptekHyperPens.doc AiptekHyperPens.zip
Aiptek Digital Camera Specification AiptekCamera.doc AiptekCamera.zip
     
Images
Direct Web Retail images are provided as JPeg files and may be opened in the page or right clicked to save on your PC.
Document JPeg File
PocketCam Smart 1.3 PocketCam.jpg